Many organizations measure employee satisfaction through surveys. One customer realized that he had a problem when he saw the results. They received the results of their last employee survey and one of the questions received a very low score. The question was whether employees felt that management was taking care of them. To better understand the reason for the low score, they asked a focus group of employees for their opinion. The answer was simple. When managers came to the workplace to solve a problem, they tended to go straight back to the office without recognizing or talking to the employees.
Read more… https://icehrm.com/blog/how-to-increase-employee-perception/
